Coffee giant Starbucks published a 68-page manifesto this week, detailing how employees should become “color brave” and treat each customer as a “human being” just days after the retailer closed 8,000 stores for anti-bias training.
According to Fox News, the company outlined its ‘Third Place Policy,’ which allows anyone to use the store’s restroom without purchasing a product; raising new questions over how employees are expected to handle individuals in what some described as a “corporate homeless shelter.”
“Because we want to uplift others, we exist to inspire and nurture the human spirit — one person, one cup, and one neighborhood at a time,” starts the training manual.
“Here’s my belief: Growing up, there was a term called ‘color blind,’ which described a learning behavior of pretending not to notice race — that doesn’t even make sense,” said CEO Kevin Johnson. “So today we are starting a new journey, talking about race directly — what my friend and Starbucks board member Mellody Hobson calls being ‘color brave.’”
Read the full story here.
COFFEE CHAOS: California ORDERS Starbucks to WARN Customers of 'Coffee Risk'
A judge in California sided with a local non-profit group this week and ordered coffee retail giant Starbucks and other purveyors to warn customers of the drink’s “cancer risk,” saying chemicals used in the roasting process can be harmful to people’s health.
“The lawsuit claimed those companies violated state law, which requires them to warn consumers about chemicals in the roasting process that may cause cancer. One of those chemicals is acrylamide, which is a carcinogen,” writes ABC News.
It’s unclear how one of the nation’s largest coffee manufacturers plans to comply with the ruling; with experts predicting cigarette-style warnings on future Starbuck’s disposable cups.
The judge’s decision echoes a similar lawsuit years ago, when national fast-food chain McDonald’s was compelled to warn customers of the drink’s “Hot Temperature” risk.
The move comes as California residents struggle to come to terms with decades of liberal policies and the state’s ‘Sanctuary City’ guidelines; prompting many locals to flee the region’s high taxes and soaring crime rates.
COFFEE CHAOS: Starbucks CLOSES 8,000 Stores for Anti-Bias Training
Worldwide coffee retailer Starbucks will officially close 8,000 stores Tuesday, offering anti-bias training to over 175,000 employees just weeks after a manager called the police on two African American men waiting to use the restroom.
Starbucks CEO Howard Schultz released an official statement to all Starbucks customers Tuesday morning, saying the closures represent a “new chapter” in the history of the company.
“Recently, a Starbucks manager in Philadelphia called the police a few minutes after two black men arrived at a store and sat waiting for a friend. They had not yet purchased anything when the police were called. After police arrived they arrested the two men. The situation was reprehensible and does not represent our company’s mission and enduring values,” writes Schultz.
“After investigating what happened, we determined that insufficient support and training, a company policy that defined customers as paying patrons—versus anyone who enters a store—and bias led to the decision to call the police,” he adds.
The incident prompted the coffee giant to revise their bathroom policy; allowing anyone -including those who haven’t purchased anything- to use the store’s restrooms.
Read the full letter here.